AI Chatbot & WhatsApp Automation

Most enquiries arrive when nobody is at a desk. An AI chatbot trained on your real catalogue, pricing and policies answers them in seconds, qualifies the serious ones and books them in — with a clean handover to a human the moment the conversation needs one.

The cost of a slow reply

What we build

01

Trained on your real data

The bot answers from your actual catalogue, stock, pricing and policies — not a generic script that invents answers and embarrasses you in front of a customer.

02

Official WhatsApp Business API

Deployed on the channel your customers already use, with templates approved and compliance handled, rather than an unofficial workaround that gets your number banned.

03

Qualification and routing

The bot scores intent, captures the details your team needs, and routes hot leads to a human immediately instead of letting them queue.

04

Booking and calendar integration

Real availability, real confirmations, straight into your calendar — the conversation ends in a booking rather than a promise to follow up.

05

Human handover with guardrails

Clear escalation rules, so anything sensitive, unusual or high-value reaches a person with the full conversation history attached.

How we prove it works

Before deployment you can interrogate the engine yourself. Our Meridian concept runs a real inventory search, a depreciation-based trade valuation and live payment maths — every number computed by the same functions the chat uses, never scripted. Try to catch it out before you trust it with a customer.

Frequently asked questions

Will the chatbot make things up?

Not if it's built correctly. We ground it in your real data with explicit guardrails, so when it doesn't know something it hands over to a human rather than inventing an answer. That constraint is the difference between an asset and a liability.

Is this the official WhatsApp Business API?

Yes. We deploy on the official API with proper template approval. Unofficial workarounds risk your number being banned, which is an expensive way to save a little setup time.

Can it hand over to a human?

Always. You define the escalation rules — value thresholds, sensitive topics, explicit customer request — and the human receives the full transcript so the customer never repeats themselves.

What can it actually do beyond answering?

Check stock, qualify budget, value a trade-in, calculate payments, offer real appointment slots, take the booking and score the lead for your morning follow-up list.

Find out where you stand — free.

We test your brand across ChatGPT, Gemini, Perplexity and Claude with your real customer questions, benchmark named competitors, and send you the scored report in 3 days.

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